Benefits of ISO 20000 Standards
Worldwide numerous organizations have benefited from the ISO 20000 Standard. Following are some of the benefits:
- It helps in the streamlining the IT Services in line with Business Goals.
- It provides a Service Management Framework.
- It helps in the improvement of Service Delivery.
- It helps in the continuous improvement through measurement
- Service Deliveries are more consistent, cost-effective with predicted outcomes in most cases.
- Management has clear view and understanding of ISO Processes and their relationship with different activities.
- Help in the migration of IT Driven environment to Business Goals Driven environments
- Helps in the Risk Assessment and Mitigation activities
- Already trusted by organizations across the globe.
- More customer confidence means more business
- It helps in the organization in acting pro-actively on issues and risks